Reviews & Referrals · FirstReferral
More five-star reviews and a steady stream of referrals, without awkward asks.
Reviews & Referrals, explained by Chris[2:30]
4.9★
on Google · [XX] reviews
10+
years in digital marketing
NH
Family-owned in Hampton
The fix isn’t hoping. We give reviews & referrals a clear job, and a number to hit.
firstreferral
Sound familiar?
1
You have hundreds of happy customers and a handful of reviews.
2
So it doesn’t happen, or it happens once and stops.
3
Word of mouth happens, but there’s no system to encourage it, track it or say thank you.
The fix isn’t hoping. It’s a system that asks at the right moment and rewards people who share.
Where this fits in your framework
Reviews and referrals are the payoff of FirstReferral, and they feed new awareness straight back into FirstThought.
Reviews & Referrals infirstreferral
We automate review requests, help you respond well and build a referral program people actually use.
What we do
The number it movesReviews per month, star rating and referrals
What’s included
Where you stand on Google, Facebook and industry sites.
Sent at the right moment after every job.
Every review answered, good or bad.
Rewards and a simple way for customers to share.
Know who sent whom, and thank them automatically.
Reviews turned into posts, videos and website proof.
Review count, rating and referrals every month.
Review sites: Google, Facebook, Yelp and industry review sites [CONFIRM]
What the first three months of reviews & referrals look like with our team.
1
Days 1 to 14
Reviews, ratings and referral sources mapped.
2
Days 15 to 30
Review requests automated and response playbook written.
3
Days 31 to 60
Referral program designed, announced and tracked.
4
Days 61 to 90
Best reviews turned into content across your channels.
[Client name] · [Industry, NH town]
| Metrics | Before | After | |
|---|---|---|---|
|
[New Google reviews] |
[XX] |
→ |
[XXX] |
|
[Average rating, up from X.X] |
[XX] |
→ |
[X.X]★ |
Ways to get this done
Have our team run it, learn to do it yourself, or do it yourself with a coach in your corner.
Capping our partner list means every client gets senior attention, real strategy and a team that knows their business. When the spots are full, they’re full.
6 of 25 partner spots open.
Meet the team behind your marketing[1:45]
Partnerships start at $X,XXX/month.
The same framework we use with our partners, packaged so you can implement it at your own pace. Start with an $8 workbook, or get everything in the Community.
Inside BeFirst Training: how the DIY path works[3:10]
The exact SOPs, worksheets and checklists we use with every client.
$8
A founder-led video walkthrough of the entire framework, one stage at a time.
[$XX]
The course, Blueprint, live webinars and weekly content, all in one membership.
$88/mo
Hands-on workshops, online and in Hampton, on every stage of the framework.
[Free to $XX]
Not sure where to start? Compare every option in BeFirst Training.
1:1 strategy sessions with our team, built entirely around your business. You implement; we bring the plan, the expertise and the accountability.
What a BeFirst coaching session looks like[2:00]
$500/month
One 1:1 session a month
$1,000/month
A session every two weeks
Best for: owners who want an expert sounding board and accountability.
Works best with
firstchoice firstreferral
Follow-up that happens on its own, so leads hear back fast and customers come back.
Explore Marketing Automation
firstthought firstchoice firstreferral
Social that gets you found, turns followers into customers and keeps them talking.
Explore Social Media
firstthought
Show up first on Google, the map and in AI answers.
Explore SEO
From our resources
FAQ
Yes, as long as you ask every customer and don’t offer rewards for reviews. We keep everything within Google’s guidelines.
We help you respond quickly and professionally. A thoughtful reply to a bad review often builds more trust than another five stars.
Yes, when they’re simple and feel like a thank-you. We’ll design rewards that fit your business and margins.
Most businesses see new reviews within the first week of automated requests, and steady growth from there.
No. Every service is delivered as part of a FirstSearch partnership, because reviews & referrals works best alongside the rest of your marketing system. Your plan includes every service your business needs for one fixed monthly retainer.
Let’s look at your reviews today, and where they should be.
